1. Are all your products genuine?
Yes. Bluemax Wholesale LLC only offers 100% authentic and original products sourced from verified distributors and trusted suppliers. We do not sell replicas or refurbished items.
2. Do your products come with a warranty?
Most of our products are covered by the manufacturer’s warranty, which varies depending on the brand and item. If you have a warranty claim or need assistance, our support team will help you through the process.
3. Do you sell to both individuals and businesses?
Yes, we serve both retail customers and wholesale clients. Businesses can contact us for bulk orders, special pricing, and customized service options.
4. How can I place an order?
Simply browse our catalog, add your desired products to the cart, and proceed to checkout. You can pay securely using our available payment methods.
5. What payment methods do you accept?
We accept major credit and debit cards, as well as other secure online payment options. Payment details are processed safely through encrypted systems.
6. How long does delivery take?
Delivery times depend on your location and product availability. Most orders are processed within 1–2 business days and shipped promptly with trusted carriers.
7. Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number via email so you can monitor the delivery status in real time.
8. What is your return policy?
We offer a hassle-free return policy for eligible items. If you receive a damaged, defective, or incorrect product, please contact our support team within the return period for assistance with replacement or refund.
9. Do you ship internationally?
Currently, we primarily serve customers within the United States. For international shipping inquiries, please contact our support team to confirm availability.
10. How can I contact customer service?
You can reach our customer support team by email or through the Contact Us page on our website. We aim to respond to all inquiries within 24 hours.